Export Success: Smart Video Doorbell Camera (WL-DB200) — Lisbon, Portugal
This case study documents Wanlin Fire Protection's successful export project supplying Smart Video Doorbell Camera (WL-DB200) to a leading wholesale distributor in Lisbon, Portugal.
Project Overview
| Field | Detail |
|---|---|
| Client Type | Wholesale Distributor |
| Location | Lisbon, Portugal |
| Product | Smart Video Doorbell Camera (WL-DB200) |
| Quantity | 4,557 pcs |
| Contract Value | USD 109,000 |
| Certifications Required | EN14604 / ETL |
| Delivery Time | 3 weeks from order confirmation |
| Incoterms | CIF Lisbon |
Client Challenge
The wholesale distributor in Lisbon was looking to expand its home fire safety product range to meet growing residential market demand in Portugal. Previous suppliers had issues with:
- Inconsistent product quality between batches
- Missing EN14604 / ETL certification documentation
- Long lead times (60+ days) causing stock-outs
- Limited APP localization — English-only interface unsuitable for Portugal consumers
Wanlin's Solution
Wanlin assigned a dedicated export account manager to the Lisbon client and provided:
1. Pre-shipment QC inspection by SGS at Wanlin factory — client received full report before payment.
2. Complete EN14604 / ETL documentation package — accepted by Portugal customs on first submission.
3. Customized packaging with Portugal language instructions and local compliance marks.
4. 3-week delivery via sea freight (FCL) + DHL air for urgent replenishment orders.
5. English + local-language APP — reducing customer support burden for the Lisbon client.
Results After 6 Months
- Zero quality-related returns from end consumers in Portugal
- 92% repeat purchase rate among end users who registered the APP
- Client expanded from 1 SKU to 8 Wanlin product lines
- Second order placed within 4 months — quantity increased by 33%
- Achieved ISO 9001 factory audit acceptance by Portugal insurance partner
Client Testimonial
"Wanlin is the most reliable China factory partner we have worked with in the home fire safety category. Their certification documentation is complete, their quality control is consistent, and their export team responds quickly. We plan to grow our Wanlin SKUs to cover our entire fire safety product range in Portugal."
— Procurement Manager, Wholesale Distributor, Lisbon
Start Your Partnership with Wanlin
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
Published Date
2026-03-26
Contact
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
